Verizon customer-satisfaction data has been a key selling point for the carrier for years.Now, it’s also helping it to keep customers happy.As part of its new customer-support initiatives, Verizon is now allowing customers to share their numbers with each other via text message or email.The company says the feature is an effort to ensure customers …
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How to fix Dish Network customer service
Dish Network is trying to fix customer service after a recent viral video showing a woman being kicked off the network.Read moreThe video, posted on YouTube in August, shows a woman who was booted off the Dish Network network after a call with a customer service representative.The woman says she has been using the network …
How to find your next great company
The internet service providers have been the mainstay of modern business life for decades.The internet was once a thing that a handful of people could access for free, but today, it is used by millions of people all over the world.It is now a billion-dollar industry.There are about 15,000 internet service companies in the US …
What to do if you have a cable or satellite bill?
What to Do If You Have a Cable or Satellite Bill?If you are having trouble with your cable/satellite service, it could be because your cable or the satellite company is overcharging you.This can happen because of the way your cable company negotiates with the cable company.If you don’t get a good deal for your service, …
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How to find out whether your Dish Network customer service number is registered in Ireland
DHL has confirmed it has registered its customer service numbers in Ireland but says it does not have a database to track who is on the number.Dish Network said it had no record of who its customers were, but it was not immediately clear whether it was the same person who had been on the …