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The Federal Communications Commission is investigating Verizon Wireless for customer service issues that have been reported to the agency since March, according to sources familiar with the investigation.Verizon is the subject of a recent report by The Washington Post, which revealed a pattern of poor customer service at Verizon’s headquarters in downtown Washington.Verizons problems with …
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Verizon is rolling out its own Fios-branded mobile phone service in the US, but it’s only now getting its feet wet with customers.The move follows the rollout of the Fios One, which is currently available in only six states, and a similar Fios Direct service.“Verizon Fios is the first of a new wave of new …
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We are all familiar with the problem of getting the phone on and running.But that’s not all there is to the problem.If you are looking to set it up with Google Doc or Fios for Android, there are a few things you’ll need to consider before you dive in.Google Play Services For a number of …
Verizon has filed a federal class action lawsuit against three of its customers, alleging they were victimized by a security breach involving data stored on their credit card accounts.The Verizon lawsuit alleges the company was hacked in April 2015 and that the data was used to access their personal information and other information of others.The …
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Verizon customer service is not the only thing that is lacking in the US.According to a report by tech news site, TechCrunch, Verizon’s customer service has been suffering from a lack of communication, especially regarding how the company plans to deliver its own service.Verizon has been accused of “sickening” customer service in the past.Verizon’s call …
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